Privacy Policy

About this privacy policy

This statement explains our policy on personal information we obtain when you visit our site or when you provide information online.  We are committed to safeguarding such information and using it only for the purpose of improving this website or providing you with information you have requested. We are obliged to use any information you have provided in accordance with the laws protecting personal information, including the Data Protection Act 1998. We will only use information that you have provided for the purpose or purposes for which it was obtained. We undertake that we will not share any of the information we collect with any third party except with your explicit consent or in compliance with legal or statutory obligations. For information about cookies, and how we use them, see our Cookie Policy.

Last Updated: May 25, 2021

Our contact details

Name: Hugo Teruzzi,
Address: 26 Asquith Rd, Cheltenham GL53 7EL
Phone Number: +44 (0)1242 801230

The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details).
  • Information relating to transactions; the transaction data may include your name and contact details. We do not save card details; we use a third party to take payments or via bank transfer.
    Please see Gocardless’ privacy policy here:
  • We may process data about your use of our website and services. The usage data may include your IP address, geographical location, browser type and version, referral source and length of visit, page views and website navigation paths. The source of the usage data is our Google Analytics tracking system.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Visiting our website and communicating with us.
  • Fulfilling your order of one of our websites’ services and providing you the services; including access to your website.
  • Record Keeping.
  • Direct Marketing; Research and Analysis.
  • Security – to prevent fraud.

We may share this information with HMRC for legal reasons.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

Note about third Party Websites

This website contains some hyperlinks to websites owned and operated by third parties.  These third parties have their own privacy policies, including policies on cookies and analytics, and we have no control over their policies. When opening these links, we urge you to examine and be satisfied by their privacy and security policies.  It is these policies that will govern any information that you give to third party sites. We cannot accept any responsibility or liability for the privacy and security practices of third party sites and you use these at your own risk.

How we store your personal information

Your information is securely stored in our office computers.

In addition, we use online Zoho’s invoicing software and store personal data on Zoho’s systems. Please see Zoho’s privacy policy here:

Mailing: To provide you with information, necessary for obtaining and using our service, and also for technical support, we use Google Mail service at our own domain. All information passing through Google Mail is covered by Google Privacy Policy:

We use WhatsApp for Business as one of our contact methods available to our customers. Where you contact us through WhatsApp, the same data policies will apply, and we will ensure that your information will be treated with the same level of confidentiality and security when your personal data is concerned. You may refer to Whatsapp Privacy Policy here:

We keep personal data for up to 7 years for legal reasons for example, tax. We will then dispose your information by deleting it from the above-mentioned systems.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at if you wish to make a request.


See our Cookie Policy and manage your consent.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane

Helpline number: 0303 123 1113

ICO website: